Returns & Exchanges

RETURNS

Returns are accepted only under the following conditions:

• The return must be received by GUTTER PHENOM within 30 days of purchase date.
• The returned item must be unworn and in new condition.
• A tracking number is required for all returned items.

REFUNDS

After receiving the returned item GUTTER PHENOM will credit the customer's account for the original purchase price minus shipping costs. GUTTER PHENOM will not re-ship any order that is not received by purchaser without proof of non-delivery. GUTTER PHENOM will not re-ship any order because the shipping address provided during the checkout procedure was inaccurate or incomplete.

EXCHANGES

To exchange an item the customer must first return the unwanted item according to the return method listed below. A refund will then be credited to the customer's account and the customer must place a new order.

RETURN INSTRUCTIONS

Please mail item along with invoice number and reason for return to:

GUTTER PHENOM - Returns 26851 La Alameda  Mission Viejo, CA, 92602

Once GUTTER PHENOMr eceives the return merchandise we will review the customer’s invoice/reason for return and process within 5 business days. Please send an email to orders@originalgrinders.com with any questions regarding returns. Thank you.

GENERAL INQUIRIES

Please contact info@gutterphenom.com

WEBSITE AND ORDER INQUIRIES

Please contact nfo@gutterphenom.com

Wholesale Inquiries info@gutterphenom.com